Terms of Service

1. The agreement

These terms apply when you hire Handy Boss Services of Wylie, TX for work at your property, and when you use this website. By accepting an estimate — in writing, by text, or verbally — you are agreeing to what is on this page.

If we give you a written estimate or a signed scope of work that says something different from this page, that document wins for that job. This page covers everything it does not address.

2. What we do, and what we refer out

We are a handyman and home repair company. Repairs, installations, assembly, mounting, carpentry, fixture replacement, drywall patching, deck and fence work, and general maintenance are our trade.

Some work legally belongs to a licensed specialty trade, and we will tell you so rather than take it on. That includes major electrical and plumbing work, HVAC repair, roofing, structural and foundation work, gas lines, and anything requiring a permit pulled by a licensed contractor. We are glad to coordinate a qualified contractor for you and to handle the surrounding handyman work.

3. Estimates and pricing

Estimates are free and carry no obligation. An estimate is valid for 30 days, after which material prices may have moved and we may need to re-quote.

An estimate is based on what we can see and on what you tell us. If we open a wall, pull up flooring, or remove a fixture and find something the estimate could not have accounted for — rot, a hidden leak, failed wiring, an earlier repair done wrong — we stop and tell you what it will take. We do not perform extra billable work without your approval first.

Prices published on this website, including subscription plan prices, may change. The price that applies to you is the one in your estimate.

4. Scheduling and access

We schedule arrival windows rather than exact minutes, because the job before yours can run long and we would rather finish it properly than leave to protect a clock. We will tell you if we are running late.

To let us work, we need you to:

• Provide access to the property and to the areas we are working in, with an adult present or access arranged in advance.
• Clear the work area of furniture, belongings, and anything fragile where you reasonably can.
• Secure pets — for their safety as much as ours. Power tools and loose animals do not mix.
• Tell us about anything we should know: a shutoff valve that does not close, a breaker that trips, a wall you suspect has been modified.

If we arrive as scheduled and cannot get in or cannot work, that visit may be billed as a trip charge.

5. Changes and cancellation

Give us at least 24 hours' notice to move or cancel a booked visit and there is no charge. Life happens; tell us as early as you can and we will find another slot.

Cancelling later than that, or after we have bought materials specifically for your job, may mean a cancellation fee or paying for those materials. Custom-ordered and cut-to-size materials are not returnable.

We may also need to reschedule — for weather that makes exterior work unsafe, or for an emergency at another property. We will not charge you for a visit we moved.

6. Payment

Unless your estimate says otherwise, payment is due when the work is complete. For jobs with significant material costs, we may ask for a deposit covering materials before we start, and we will say so in the estimate rather than surprise you.

Larger projects may be invoiced in stages as agreed sections are finished. Unpaid invoices may be subject to a late fee and to collection costs, and we may decline further work while a balance is outstanding.

7. Workmanship warranty

We warrant our own labor for 7 days from the day the work is finished. If something we installed or repaired fails because of how we did it, tell us and we will come back and correct it at no charge for labor.

Parts, fixtures, and appliances carry whatever warranty their manufacturer provides. We will help you make a claim, but we cannot extend a manufacturer's terms.

What the warranty does not cover

• Normal wear, and damage from misuse, accident, weather, or pests.
• Materials or fixtures you supplied yourself (see the next section).
• Failure of something we did not install — an existing pipe, wire, or structure connected to our work.
• Work that someone else has altered, adjusted, or attempted to repair after we left.
• Conditions we identified and recommended addressing, where you asked us to proceed anyway. We will note that in writing at the time.
• Cosmetic settling that houses do naturally: hairline caulk and grout cracks, nail pops, seasonal movement in wood.

To make a claim, call (945) 267-9379 or email handyboss.service.llc@gmail.com while the warranty is running. Please contact us before hiring someone else — once another company has worked on it, we can no longer tell what failed or why.

8. Materials you supply

You are welcome to buy your own fixtures and materials, and plenty of customers do. When you supply the part, we warrant our installation but not the part itself. If it arrives damaged, is the wrong size, is missing hardware, or fails later, the return and the replacement are yours to handle, and a second trip to fit the replacement is billable.

If we think a part is not suitable for the job, we will say so before installing it.

9. Older homes and pre-existing conditions

This deserves its own section because it is the most common source of misunderstanding in home repair. Old materials are brittle. A thirty-year-old shutoff valve can fail the moment it is turned, a corroded fitting can break when a wrench touches it, and tile laid over a poor substrate can crack when anything near it is disturbed.

We work carefully and we tell you when we can see a risk before we touch something. But we are not responsible for the failure of already-deteriorated components, or for damage that results from a defect that existed before we arrived. Where we spot that risk in advance, we will explain it and let you decide before proceeding.

10. When we stop work

We will pause or decline a job if we find something that is not ours to handle safely: suspected asbestos or lead paint, significant mold, active electrical hazards, sewage, structural instability, or conditions that put our crew or your household at risk.

We will explain what we found and what kind of specialist you need. You are billed only for work actually performed up to that point. This is not us walking away from a hard job — some hazards legally require certified abatement, and doing it any other way puts you at risk.

11. Property Care subscription plans

Our Property Care plans for short-term rentals are monthly subscriptions. In addition to everything above, these apply:

• Included labor is per calendar month and does not roll over. Unused hours expire at the end of the month.
• Plans cover scheduled visits, inspections, reporting, and included handyman labor. Materials are billed separately.
• Major plumbing and electrical, HVAC repair, roofing, structural and foundation work, major drywall or painting, flooring, appliance repair, and pest control are outside the plans. We can coordinate qualified contractors for these.
• Emergency service outside scheduled visits is a service-call add-on with its own fee, plus labor. Current fees are shown on the plans page.
• Either of us can cancel with notice before the next billing date. We do not lock you into an annual contract.

12. Photos of completed work

We photograph finished work and may show it on this website and on our social media. We photograph the work, not your home: no street addresses, no house numbers, no family photos, no identifying details of who lives there.

Tell us you would rather we did not, at any point — before, during, or after the job — and we will not use them. If something of yours is already published and you want it removed, ask and we will take it down.

13. Limits of our responsibility

If we damage something through our own negligence, we will make it right — that is what we are here for and we do not hide behind a paragraph.

What we cannot accept is responsibility beyond the job itself: lost rental income, lost business, the cost of alternative accommodation, or other indirect losses that follow from a repair going wrong. To the extent the law allows, our total responsibility for any single job is limited to what you paid us for that job. Nothing here limits any liability that Texas law does not permit us to limit.

14. About this website

The text, photographs, and layout on this site are ours; please do not republish them as your own. Service descriptions and prices are provided to help you plan, and they describe typical work rather than form a binding offer — your estimate is the binding document.

How we handle the information you send through this site is covered in our Privacy Policy.

15. Governing law

These terms are governed by the laws of the State of Texas. Any dispute belongs in the courts of Collin County, Texas.

Before it ever gets that far, call us. In this trade almost every dispute comes from a misunderstanding about scope, and almost all of them are solved by one honest conversation and, where we got it wrong, a return visit.

We may update these terms; the version in force for your job is the one published when you accepted your estimate.